STFGROUP S.A/STF PR LLC PRIVACY POLICY

STF Group S.A., a commercial company that operates in Puerto Rico under the name of Studio F PR, LLC (hereinafter, STFGROUP), is responsible for the processing of personal data directly or indirectly related to the STUDIO F brand.

Through this Privacy Policy and in compliance with the regulations on the protection of personal data of both the United States and Puerto Rico, including but not limited to Law No. 39 of January 24, 2012, known as "Privacy Policy Notification Law" and Regulation No. 8568, known as the "Regulation to implement the publication of the privacy policy in the handling of private and personal data of citizens, as collected by businesses in Puerto Rico and the United States and other regulations that modify or complement them. We inform all our clients about the existence of our Privacy Policy, which notifies about the use that is given to the personal data that is collected on our website. This policy is a public document that can be consulted at any time through our website www.us.studiof.com

Customers

STF GROUP, will use the information you provide to:

  1. Carry out the pertinent procedures for the development of the pre-contractual, contractual and post-contractual stage with the STF GROUP, especially as far as it corresponds to internal procedures for the creation of the supplier, billing registration, validation of financial data and money transfer, with respect to any of the products offered by it that it has or has not acquired or, with respect to any underlying contractual relationship that it has with it, as well as complying with the law of Puerto Rico and the United States and the orders of judicial or administrative authorities;

  2. Manage procedures (requests, complaints, claims), perform risk analysis, conduct satisfaction surveys regarding the company's goods and services, as well as its business partners;

  3. Provide contact information and pertinent documents to the commercial force and/or distribution network, telemarketing, market research and any third party with which the company has a contractual relationship of any kind.

  4. Disclose, transfer and/or transmit my personal data inside and outside the country, to third parties as a result of a contract, law or lawful link that requires it, for the presentation of the respective services or by virtue of agreements or commercial alliances.

  5. Carry out through any means, directly or through third parties, programming and provision of sales, billing, product performance monitoring, collection, business intelligence, marketing, promotion or advertising activities, service improvement, authorization of means of payment as well as any other related to our current and future products and services, for the fulfillment of contractual obligations and the corporate purpose of the company.

  6. For the sending and receiving of merchandise or advertising material according to the requirements of the demanded functions and sustainability of the company's businesses.

  7. Control and prevent fraud in any of its modalities.

Customer rights

Customers may at any time exercise their rights to Know, Update, Rectify and Delete the personal data that has been collected from them by directing communication to any of the contact channels provided.

  • For more information, please contact us: https://us.studiof.com/pqrs Or Customer Service line 1-7872007589 from Monday to Saturday from 8:00 a.m. to 5:00 p.m.
  • Our physical stores located in Puerto Rico.

SAN PATRICIO PLAZA

  • ADDRESS: 100 San Patricio Ave, Guaynabo 00968, PR
  • Mall's main phone number: +1 787-792-5328
  • Store phone number: +1 787-653-9005
  • Store Location Number: Q-6

THE MALL OF SAN JUAN

  • ADDRESS: 1000 The Mall of San Juan Blvd, San Juan , PR
  • Mall's main phone number: +1 787-759-6266
  • Store phone number: +1 787-507-5732
  • Store Location Number: 124

Changes to the Privacy Policy

Our Personal Data Privacy Policy may be updated at any time. In this case, the new conditions on the use of personal data will be announced before their implementation, through our traditional communication channels. At any time the owner can consult our treatment policy on the company website www.us.studiof.com